Privacy Policy

This Privacy Policy explains how Azaris LLC(“Azaris,” “we,” “us,” or “our”) collects, uses, and shares information when you visit our website, join our waitlist, submit an application, or use our products and services (collectively, the “Services”). By using the Services, you agree to this Policy.

Information we collect

Information you provide

• Account information — name, email address, and credentials when you create or are invited to an account.
• Waitlist information — the email address you submit to join the Self-Serve waitlist.
• Application information — details you provide in the Done-For-You application, such as your name, business name, website, social profiles, industry, team size, revenue range, communication channels, and the operational challenges you describe.
• Payment information — when you subscribe to a paid plan, payment is processed by our payment processor (Stripe). We do not store full card numbers; we receive limited billing details such as the last four digits, card brand, and billing status.
• Communications — messages you send us by email or through forms.

Information collected automatically

• Usage and device data — IP address, browser type, pages viewed, and similar log data.
• Cookies— we use strictly necessary cookies for authentication and session management, and security tooling (such as Cloudflare Turnstile) to prevent abuse. See “Cookies” below.

Information processed through the Services

When you use our AI agents, you and your connected accounts may direct content (messages, files, and data from channels and tools you connect) through the Services. We process this content to operate the agents on your behalf. You are responsible for ensuring you have the rights and any necessary consents to provide that content.

How we use information

• To provide, operate, maintain, and improve the Services.
• To create and manage accounts and process subscriptions and payments.
• To respond to applications, inquiries, and support requests.
• To send service, security, and transactional messages.
• To send waitlist and product updates (you may opt out at any time).
• To detect, prevent, and address fraud, abuse, and security issues.
• To comply with legal obligations and enforce our terms.

How we share information

We do not sell your personal information. We share information with:

• Service providers (subprocessors) who help us run the Services, including hosting, database and authentication, email delivery, abuse prevention, payment processing, and AI model providers. These providers may include, among others, Supabase, Fly.io, Cloudflare, Resend, Stripe, and third-party AI model providers (such as Anthropic and OpenAI). They are permitted to use the information only to provide services to us.
• Legal and safety — when required by law, or to protect the rights, property, or safety of Azaris, our users, or others.
• Business transfers — in connection with a merger, acquisition, financing, or sale of assets.

AI model providers

Content processed by the agents may be sent to third-party AI model providers to generate responses and perform tasks. Their handling of that content is governed by their own terms and privacy policies. We aim to work with providers that do not train their general models on your content by default, but you should review the applicable provider terms.

Cookies

We use cookies and similar technologies that are necessary to sign you in, keep you signed in, and secure the Services. We do not use them for third-party advertising. You can control cookies through your browser, but disabling necessary cookies may break core functionality.

Data retention

We retain information for as long as needed to provide the Services and for legitimate business or legal purposes. Waitlist and application data is retained to evaluate and follow up on your interest; you may request deletion as described below.

Your rights

Depending on where you live, you may have rights to access, correct, delete, or port your personal information, to object to or restrict certain processing, and to opt out of marketing communications. To exercise these rights, contact us at azaris@azaris.ai. We will respond consistent with applicable law.

Security

We use reasonable administrative, technical, and organizational measures to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

International transfers

We and our service providers may process information in countries other than where you live. Where required, we use appropriate safeguards for such transfers.

Children

The Services are not directed to children under 16, and we do not knowingly collect personal information from them.

Changes to this Policy

We may update this Policy from time to time. We will revise the “Last updated” date above and, where appropriate, provide additional notice.

Contact us

Questions about this Policy or our practices? Contact us at azaris@azaris.ai.